Samsung Galaxy M31 Replace Rendering Telephones Unusable, Some Customers Report


Samsung Galaxy M31 — the finances smartphone by the South Korean large — acquired a brand new software program replace with the April 2020 safety patch earlier this week. Whereas the newest software program replace was meant to supply numerous safety fixes, it seems to have include some bugs which are inflicting points to customers. Numerous affected customers reported that their Galaxy M31 bricked whereas putting in the newest replace. Some Samsung Galaxy A70 customers within the nation, who acquired an Android 10 replace together with One UI 2.0, additionally reported comparable points.

As per the consumer reviews on on Twitter, a number of Samsung Galaxy M31 customers ended up bricking their telephones whereas making an attempt to put in the newest replace. The handset reportedly will get caught in the course of the set up course of, in line with the customers.

Among the affected customers additionally reported comparable issues on the Samsung Group boards. The affected customers highlighted that for the reason that telephone will get bricked whereas putting in the brand new software program, they are not in a position to even carry out a manufacturing facility restore to repair the issue.

Though some customers claimed that they have been in a position to resolve the difficulty after downloading a earlier firmware from a third-party supply, nevertheless it is not beneficial as failing to flash the software program might trigger even severe issues.


Just like the Galaxy M31, some Samsung Galaxy A70 customers in India have additionally reported comparable bricking points after putting in the Android 10 replace that comes with One UI 2.0. The issue on the Galaxy A70 was attributable to a {hardware} mismatch, reviews SamMobile. Nevertheless, it is not more likely to be the rationale in case of the Galaxy M31.

Some reviews additionally counsel that Samsung has halted the replace rollout for each the Galaxy M31 and Galaxy A70 to keep away from additional points.

Samsung Galaxy M31 Assessment

Whereas Samsung could repair the difficulty in a future software program replace, the customers whose telephones are bricked don’t have any respite till they’ll attain an organization service centre, all of that are closed because of the nationwide lockdown. The corporate’s social media hasn’t been a lot assist to the customers both. Samsung does have the choice to remotely help its clients, however it’s unclear whether or not the corporate plans to do this.

Devices 360 has reached out to Samsung India for a touch upon the matter and can replace this house when the corporate responds. In the meantime, it’s advisable to not set up the newest replace to keep away from going through any points.

Samsung Galaxy M31 is likely one of the firm’s newest telephones within the nation because it was launched in February this yr.

Can Samsung Galaxy M31 beat the Redmi Be aware eight Professional, Poco X2? We mentioned this on Orbital, our weekly know-how podcast, which you’ll be able to subscribe to by way of Apple Podcasts or RSS, obtain the episode, or simply hit the play button under.


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